Privacy Policy

Broadview Recovery, Inc. (“Broadview,” “we,” “us,” or “our”) respects the privacy of visitors to our website at broadviewrecovery.com (the “Site”). This Privacy Policy explains the kinds of information we collect, how we use it, and the choices you have. By using our Site, you agree to the practices described here.

Information we collect

We collect information you provide to us directly, information collected automatically when you use the Site, and information from third parties.

Information you provide directly

Contact details such as name, phone number, and email address – Insurance information when you submit a verification form – Messages you send via our contact forms – Any health information you choose to share with us

Information collected automatically

IP address, browser type, and device information – Pages visited, time spent on Site, and referral source – Cookies and similar tracking technologies

Information from third parties

Insurance verification responses from carriers – Analytics and advertising platforms (e.g., Google Analytics)

How we use information

We use the information we collect to: – Respond to inquiries and provide services – Verify insurance benefits – Improve and personalize our Site – Comply with legal obligations – Send communications you have requested or that are reasonably necessary

How we protect health information

Health information is treated with the highest level of confidentiality. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. For details on how we handle protected health information, see our Notice of Privacy Practices.

Sharing of information

We do not sell your personal information. We may share information with: – Service providers who help us operate the Site – Insurance carriers, when verifying benefits at your request – Legal authorities, when required by law

Cookies and tracking

We use cookies and similar technologies for analytics and Site functionality. You can control cookies through your browser settings.

Your rights

Depending on your state of residence, you may have rights including: – Access to information we hold about you – Correction of inaccurate information – Deletion of your information – Opting out of certain types of processing
To exercise these rights, contact us at the information below.

Children’s privacy

Our Site is not intended for children under 18. We do not knowingly collect information from children under 18.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the current version.